Settings
General settings
Configure workspace preferences and permissions for your ISP billing team.
Workspace
- Allow team members to create invoicesAny member with Editor role can create and send customer invoices.
- Default role for new membersApplied when someone joins via an invite link.
- Weekly billing summary emailReceive a summary of payments, overdue accounts, and revenue every Monday.
Billing & notifications
- Auto-send invoice remindersAutomatically email customers 3 days before and on the due date.
- Payment confirmation emailsSend receipt emails to customers when payments are received.
- Late payment grace period
Security
- Require two-factor authenticationAll team members must enable 2FA to access the billing dashboard.
- Session timeout
Danger zoneDeleting this workspace removes all customers, invoices, payment history, and team members. This action cannot be undone.
Custom domain
Serve your customer portal from your own domain instead of the default ISP Billing domain.
billing.myisp.com
◐ Pending verification◐ SSL provisioning
Add these DNS records at your domain provider
| Type | Name | Value | Status |
|---|---|---|---|
| CNAME | billing | edge.ispbilling.app | ✓ Verified |
| TXT | _ispbilling-challenge.billing | isp-verify=7c3f9a2e8d1b4f6a | ✓ Verified |
| CAA | billing | 0 issue "letsencrypt.org" | … Waiting |
DNS changes can take up to 24 hours to propagate. SSL certificates are issued automatically once all records verify.